Payment Policy

At Liams.co.ke, we offer secure and convenient payment options to make your shopping experience seamless. Below are the payment methods available for your purchases:

1. Accepted Payment Methods

a) Mobile Payment

• We accept payments through popular mobile money platforms such as M-Pesa and other local mobile wallets.
• Payments are processed instantly once completed.
• Please ensure you follow the prompts and confirm successful payment before completing your order.

b) Cash on Delivery (COD)

• Pay cash when your order is delivered to your doorstep or when you pick up from our shop.
• COD is available for select locations within Nairobi and nearby areas.
• Please have the exact amount ready to avoid delays.

c) Bank Transfer

• You can pay via direct bank transfer to our business account.
• Bank details will be provided at checkout or upon request.
• Please include your order number as the payment reference.
• Your order will be processed once payment confirmation is received, which may take 1-2 business days.

2. Payment Security

• All payment transactions are encrypted and secured to protect your financial information.
• We do not store your payment details on our servers.

3. Payment Confirmation

• After payment, you will receive a confirmation SMS and/or email with your order details.
• For bank transfers, please allow time for verification before order processing.

4. Failed Payments

• If a payment fails or is not confirmed, your order will not be processed.
• You will be notified to retry or choose an alternative payment method.

5. Refunds and Cancellations

• Refunds are processed according to our Return & Refund Policy.
• For payment issues, contact our customer service immediately.

6. Contact Us

📞 Phone: +254 712 775 426
📧 Email: sales@liams.co.ke | info@liams.co.ke
🕗 Hours: Monday – Saturday, 8:00 AM – 7:00 PM