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At Liams.co.ke, we strive to deliver your orders promptly and efficiently. Below is our delivery policy explaining delivery timelines and methods available to you.
1. Delivery Timelines
| Region | Standard Delivery (Mon – Sat) |
|---|---|
| Nairobi, Kiambu Town, Thika Town, Syokimau / Mlolongo / Athi River | Same Day (orders placed before 2 PM) |
| Mombasa, Eldoret, Naivasha, Kisumu, Bungoma, Busia, Kilifi, Kisii, Kakamega, Kericho, Siaya, Turkana, Isiolo | 1 – 2 Days |
⚠️ Business days are Monday to Saturday, excluding Sundays and public holidays.
2. Delivery Methods
a) Door Delivery
- Delivered to the address provided during checkout.
- Delivery will be attempted up to two times within 5 days (8:00 AM – 6:00 PM).
- If both attempts fail, the order will be cancelled.
b) Pickup Stations / Shop Pickup
- You will be notified via SMS, email, or phone once your order is ready for collection.
- Please pick up your order within 5 days of notification.
- Unclaimed orders will be cancelled after this period.
3. Delivery Charges
- Delivery fees vary depending on your location and order size.
- Pickup from our shop is free.
4. Important Notes
- Please provide accurate delivery information to avoid delays.
- Inspect packages upon delivery and report any issues immediately.
- Delivery times may vary slightly during peak periods or unforeseen delays.
5. Contact Us
📞 Phone: +254 712 775 426
📧 Email: sales@liams.co.ke | info@liams.co.ke
📍 Address: Comfort 5 Building, Gaborone Rd, Nairobi
🕗 Hours: Monday – Saturday, 8:00 AM – 7:00 PM