Welcome to our store. By purchasing from us, you agree to the following terms and conditions:
1. General
These Terms & Conditions govern your use of our services and the purchase of our products. By placing an order, you confirm that you have read, understood, and agreed to these terms.
2. Products
We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors or update information at any time without prior notice.
3. Orders & Payments
- All orders are subject to acceptance and availability.
- Full payment must be made before order processing and shipping.
- We reserve the right to cancel or refuse any order at our discretion.
4. Pricing
All prices are listed in Kenyan Shillings (KES) unless stated otherwise. Prices are subject to change without notice.
5. Shipping
- Delivery timelines are 1–4 business days, depending on the courier selected by the client.
- Shipping fees are calculated and displayed at checkout.
- Free shipping applies to orders of KES 125,000.00 and above.
6. Exchange Policy
- Exchanges are accepted within 15 days of purchase.
- Items must be returned in their original condition (unused, with tags and packaging).
- We offer exchange only; no refunds are provided.
- Customers are responsible for return shipping costs.
- Processing time for exchanges is 1–7 business days.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy.
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
10. Contact Information
For any questions or concerns, please contact us:
- Phone/WhatsApp: +254712775426
- Email: contact@liams.co.ke
- Location: Gaberone Road, Gaberone Plaza, 3rd Floor, Shop 3, Nairobi, Kenya
By using our services, you agree to abide by these Terms & Conditions.